Shipping policy

Shipping costs are shown before you pay. Standard shipping is $7.99 on orders under $50. Orders of $50 or more ship free within the United States.

Dispatch: Orders leave our partner warehouses within 1 to 3 business days of payment. Dispatch is not delivery.

Arrival: Orders arrive 2 to 5 weeks after dispatch. Delivery times vary by carrier and location, and some orders take longer.

Need it for a festival? Order at least 5 weeks before your event. That's the longest end of our delivery window.

Where it ships from: Items ship from partner warehouses to addresses in the United States only. If your order includes items from different suppliers, it may arrive in more than one package.

Tracking: You'll receive a tracking number by email once your order ships.

If your order is late: Email bestfestti@proton.me with your order number and we'll make it right. That can mean tracking it down with the carrier, sending a replacement, refunding you, or giving you a discount on your next order.

Lost or damaged orders: Contact bestfestti@proton.me with your order number and a photo if the item arrived damaged. We'll sort it out with the carrier and replace or refund the item.